Inbound calls, qualified in real time.
Caller name, intent, contact, details — captured every time, delivered to your inbox the moment the call ends. Bilingual English/Spanish.
Our agents
Built for the
Built for the
work you actually do.
Three core agents handle the calls every business gets. Three industry-specific builds go deeper for the work you do every day.
Core agents
Three ways we work for your business
From answering the phone to booking the calendar to handling every routine question, our agents pick up the work that drains your team.
Books service appointments end to end.
Confirms time, type, and any prep instructions — synced to your calendar, no double-bookings. Sends confirmations by text.
Handles routine questions 24/7.
Hours, location, services, pricing. Escalates anything outside its scope to your team in seconds.
Industry builds
Tuned for your industry
Every industry has its own vocabulary, intake forms, and what counts as a good lead. These agents come pre-trained for the work you do every day.
Medical & Dental
Patient intake agent
New-patient screening, insurance check, appointment scheduling. HIPAA-aware infrastructure available with a signed BAA.
Legal
Client screening agent
Case-type triage, conflict-check questions, urgency scoring. Routes qualified leads straight to the attorney on call.
Real Estate
Buyer/seller inquiry agent
Captures budget, timeline, neighborhood, and listing interest. Hot leads go to the agent on duty in real time.
Home Services
Dispatch agent
Triages plumbing, HVAC, electrical and roofing calls by urgency. Books windows, captures access details, and confirms by text.
E-commerce & Retail
Order & returns agent
Order status, return labels, store hours, product availability. Frees your team for the actual conversations that close sales.
Education & Coaching
Enrollment agent
Program inquiries, eligibility, scheduling a discovery call. Captures the prospect’s goals so your team comes prepared.
Get started
Let’s get your phones answered.
Email operatingaisystems@gmail.com or send a note and we’ll get back to you.